by Stacey Fuller | Dec 15, 2020
BUSINESS INTELLIGENCE Engage in a competitive business simulation to understand your client’s challenges and key decisions. Delivery: Face-to-face classroom and/or Instructor-led virtual webinar. Duration: 2 full days. Rationale: Participants are literally “working in...
by Stacey Fuller | Dec 15, 2020
RESILIENCE TRAINING Develop and strengthen your ability to progress amidst personal and business challenges Target Group: All people wanting improve their ability to handle stress, adapt to changes, and maintain well-being. Delivery Style: Face-to-face classroom...
by inspireomedia | Sep 9, 2013
SELLING SKILLS Apply tools to identify customer goals, priorities, and challenges, and tailor solutions to effectively meet their needs. Target Group: Sales professionals, account managers, business development reps, client service managers, product specialists,...
by Kathy McMahon | Sep 9, 2013
CUSTOMER SERVICE Learn and use positive service behaviors to improve customer experience and recommendations. Target Group: All staff in client-facing roles, whether interacting face-to-face, over the phone, or through online platforms. Delivery Style: Face-to-face...
