by Stacey Fuller | Dec 15, 2020
BUSINESS SIMULATION OVERVIEW The business simulation is a training program where participants experience running a fictitious (but realistic) manufacturing business. It can be conducted virtually or face-to-face. Working in competing companies, the participants draw...
by Stacey Fuller | Dec 15, 2020
RESILIENCE TRAINING ABOUT THE WORKSHOP IMPACT has joined forces with Driven, a global leader in resilience training and coaching with proven training methods and virtual tools. We have engaged the services of qualified medical practitioners to provide clinical...
by inspireomedia | Sep 9, 2013
SALES TRAINING COURSE OUTLINE LEARNING OUTCOMES Delegates learn greater self-awareness of current style and skills set and practice techniques for building better client relationships. WORKSHOP TOPICS OPENING PLAY Facilitator demonstrates a poor sales meeting...
by Kathy McMahon | Sep 9, 2013
CUSTOMER SERVICE COURSE OUTLINE KEY LEARNING OUTCOME Understand the Service Excellent Equation and develop the skills to create a positive client experience every time. WORKSHOP TOPICS OPENING PLAY Poor Service THE SERVICE EXCELLENCE EQUATION Why is mediocre...
by inspireomedia | Sep 9, 2013
STAKEHOLDER ENGAGEMENT SKILLS COURSE OUTLINE LEARNING OUTCOMES Learn how to identify, prioritise, engage and influence key stakeholders. PRE-WORK Business Case Study Delegates identify and quantify a key stakeholder issuer COURSE WORK CONDUCTING EFFECTIVE STAKEHOLDER...
