Learn to systematically engage stakeholders, improve influencing skills, manage diverse interactions, and navigate conflicts and differences when managing projects.

Target Group: Project managers, business development reps, account managers, sales professionals, HR staff, PR professionals, and entrepreneurs needing to manage and influence key stakeholders

Delivery Style: Face-to-face classroom and/or Instructor-led virtual webinar

Duration: Either 1-2 full days or split into 2–3-hour modules delivered over 1-2 weeks

Rationale: In dynamic business environments, resilience and effective stakeholder management are crucial for success. This workshop equips participants with the skills to navigate stress, handle conflicts, and influence key stakeholders, using real-world scenarios and structured methodologies to improve their effectiveness and maintain composure under pressure.

COURSE DESCRIPTION

This workshop focuses on enhancing participants’ ability to manage stress and effectively engage with stakeholders. The course includes practical exercises in stakeholder meetings, behavioural style analysis, and negotiation skills, culminating in an actionable Stakeholder Action Plan.

AIMS

    1. To develop participants’ skills in managing stress and conflicts while engaging with key stakeholders.
    2. To enhance participants’ ability to influence and prioritize stakeholders through structured questioning and behavioral style analysis.

LEARNING OUTCOMES

By the end of the workshop, participants will be able to:

    1. Identify and prioritize key stakeholders, understanding their styles and KPIs.
    2. Apply a structured questioning model to build rapport and uncover stakeholders’ priorities.
    3. Manage stress and conflict effectively through role-playing and feedback in challenging stakeholder meetings.
    4. Negotiate successfully by leveraging information as the currency of negotiation.
    5. Create a Stakeholder Action Plan to apply learned skills in real-world scenarios

LEARNER BENEFITS

Participants will:

    1. Improve resilience by learning to manage stress and conflict in high-pressure situations.
    2. Enhance stakeholder engagement by effectively identifying, influencing, and prioritising key stakeholders.
    3. Build stronger relationships through structured questioning and understanding stakeholders’ priorities.
    4. Develop practical negotiation skills and actionable plans to handle complex stakeholder interactions successfully.
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IMPACT Corporate Training