Privacy Policy
This privacy policy applies to IMPACT Corporate Training Pty Ltd – ABN 49 152 896 412 and its related bodies corporate (IMPACT Corporate Training, we, us and our).
IMPACT Corporate Training complies with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth) (Privacy Act). The APPs are designed to protect the confidentiality of information and the privacy of individuals by regulating the way Personal Information is collected, used, disclosed, and managed by private sector organisations. Personal Information has the meaning given to it in the Privacy Act, namely: any information or an opinion (including information or an opinion forming part of a database) whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent or can be reasonably ascertained, from the information or an opinion.
We are committed to protecting your privacy. This privacy policy explains how your Personal Information may be collected and held and how that information is used and to whom the information is disclosed. It also sets out how you can contact us if you have any queries or concerns about the Personal Information we hold about you.
By using our website or purchasing a product or service from us, where you have been provided with a copy of our privacy policy or had a copy of our privacy policy reasonably available to you, you acknowledge and agree that you:
- Provide the consents given by you in this privacy policy; and
- Have been informed of all of the matters in this privacy policy.
Our privacy policy may be reviewed from time to time to take account of new laws, technology, changes to our operations and practices and the changing business environment. If you do not agree to our continued use of your Personal Information due to the changes in our privacy policy, please cease providing us with your Personal Information and contact us via the “Contact Us” details below.
Collection and Use Of Information
We may collect Personal Information from you directly or via your use of our services. As much as possible or unless provided otherwise in this privacy policy, we will only collect Personal Information which is reasonably necessary for, or directly related to, our functions or activities.
Sensitive Information
Sensitive Information is any information about a person’s racial or ethnic origin, political opinion, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal record or health information.
We will not ask you to disclose Sensitive Information, but if you elect to provide Sensitive Information it may also be collected and stored.
What Types Of Information We Collect
The types of Personal Information held by us includes the following:
- Names, email address, contact details, residential and mail addresses, occupation, photographic identification, other Personal Information provided by individuals to us or our service providers in acquiring, using, or subscribing to our services.
- Financial information such as assets and liabilities, income and expenses, credit reference information and credit card/banking details.
What Other Information Do We Collect?
Personal Information may be collected by way of forms filled out by individuals, including via online forms, live chat, surveys, emails, telephone conversations, online user-generated content and market research, face-to-face meetings, events and interviews. It is completely optional for you to engage in these activities. Where necessary, we supplement the information we receive from you with information from: third party sources for the purpose of providing our services: or publicly available sources such as court judgments, directorship and bankruptcy searches, and social media platforms (eg: Facebook, X, Google, Instagram etc).
We may be required to collect Personal Information by virtue of legal or regulatory requirements.
You may in some circumstances have the option of not identifying yourself or using a pseudonym when you deal with us. However, if you choose not to provide information we need to fulfil your request for a specific product or service or to participate in standards development activities we may not be able to:
- Provide you with the requested product or service to the same standard or at all; or
- Allow you to participate in our activities; or
- Provide you with all the information about product and services you want; or
- Tailor the content of our websites to your preferences or desired experience.
Advertising And Tracking
When you view our advertisements on a third party website, the advertising company uses ‘cookies’ and in some cases ‘web beacons’ to collect information such as the server your computer is logged onto, your browser type, the date and time of your visit and the performance of their marketing efforts.
When you access our website after viewing one of our advertisements on a third party website, the advertising company collects information on how you utilise our website (eg: which pages you view) and whether you complete an online application.
Cookies
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e use ‘cookies’ to provide you with better and more customised service and with a more effective website. Generally, this information cannot be used to identify particular individuals. However, in some circumstances it may include a visitor’s internet protocol (IP) address, which could be aggregated with other Personal Information we hold about, and therefore linked to, an individual. We extend the same privacy protection to your Personal Information, whether gathered via cookies or from other sources, as detailed in this privacy policy.
A ‘cookie’ is a small text file placed on your computer by our web page server. A cookie can later be retrieved by our webpage servers. Cookies are frequently used on websites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your internet browser.
We use cookies for different purposes such as:
- to allocate a unique number to your internet browsers;
- to customise our website for you;
- for statistical purposes;
- to identify if you have accessed a third party website; and
- for security purposes.
IP Addresses
Your IP address is the identifier for your computer when you are using the internet.
It may be necessary for us to collect your IP address for your interaction with various parts of our website.
Online And Live Chat Enquiries
When you send an online or live chat enquiry to us, we retain the information contained in that enquiry. We are able to then use that information to provide any services that you require.
Unsolicited Personal Information
In the event we receive Personal Information from you, or a third party, in circumstances where we have not requested or solicited that information (known as unsolicited information), and we determine (in our absolute discretion) that we could not have collected the Personal Information under APP 3 if we had solicited the Personal Information, we will destroy the information or ensure that the information is de-identified.
Security And Management Of Personal Information
The security of your information is very important to us. IMPACT Corporate Training will take reasonable steps to protect Personal Information from misuse and loss, unauthorised access, modification, or disclosure.
We have put in place physical, electronic, and procedural safeguards in line with industry and regulatory standards.
We regularly review developments in security and encryption technologies. Unfortunately, no data transmission over the internet can be guaranteed as totally secure.
If we no longer require your Personal Information, and we are legally permitted to, we will take all reasonable steps to destroy or de-identify the information.
We take reasonable steps to preserve the security of Personal Information in accordance with this privacy policy. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted).
How We Use Personal Information
IMPACT Corporate Training may use your Personal Information for a range of purposes, including;
- Provide you with products, services and advice you have requested;
- To conduct business processing internally or with third parties, suppliers, contractors and service providers;
- Provide you with any communications and publications in which we think you might be interested, or you have requested;
- Facilitate your participation or respond to your queries, feedback, surveys and seminar attendance;
- Advise you about developments in our procedures, products, services, activities, programmes that might be useful to you;
- Analyse and improve aspects of our business, including development processes, business systems, outcomes, communication, website engagement and performance;
- Consider employment applications;
- To access the performance of the website and improve the website operation;
- For administrative, marketing, planning, product & service development, quality control, survey and research purposes, and employees;
- To update records and keep your contract details up to date;
- To process and respond to any complaint made by you; and
- To comply with any law, rule, regulation, lawful and binding determination, decision, direction, or a regulator, or in co-operation with any government authority of any country (or political sub-division of a country).
Your Personal Information will never be sold.
To Whom We May Disclose Your Information
IMPACT Corporate Training may need to outsource some of our administrative and other functions to external organisations including but not limited to:
- Service providers (including advertising agencies, marketing consultants, accounting and legal advisors, web hosting providers, IT systems, administrators, mailing houses, couriers, payment processors, data entry service providers, electronic network administrators) who assist us in providing our services;
- regulatory and government related bodies, who assist with improving our services in accordance with applicable laws and investigating external complaints;
- any person that accesses or receives our marketing material, and the general public as part of our social media or publicity;
- third parties in connection with the sale of any part of our business; and
- third parties as required or authorised by law.
There may be circumstances IMPACT Corporate Training has reasonable grounds to believe that the use or disclosure of your Personal Information is necessary to prevent a threat to life or health, or is required by law or to enforce the law.
Direct Marketing and Opt-out
We will not use or disclose Sensitive Information (as defined in the Privacy Act) about you for direct marketing purposes unless you have consented to that kind of use or disclosure.
You give your express and informed consent to us using your Personal Information for direct marketing purposes (ie: to provide you with information and to tell you about our products, services or events or any other direct marketing activity (including third party products, services, and events) which we consider may be of interest to you, whether by post, email, SMS, messaging applications and telephone).
Without limiting the above, if you have provided inferred or implied consent (e.g. not opting out where an opt-out opportunity has been provided to you) or if it is within your reasonable expectation that we send you direct marketing communications given the transaction or communication you have had with us, then we may also use your Personal Information for the purpose of sending you direct marketing communications which we consider may be of interest to you.
If you do not wish to receive direct marketing communications from us, or wish to know the source of the information being used, you may submit a request to the Privacy Officer at the “Contact Us” details below.
Disclosure To Overseas Entities
Any Personal Information collected and held by IMPACT Corporate Training may be disclosed to, and held at, a destination outside Australia, including but not limited to the United Kingdom, the United States, New Zealand and Singapore, where: our related bodies corporate are located in a foreign country; or our data hosting and other IT service provides are located in a foreign country; or third party service providers are located in a foreign country; or as required to comply with any rule, law, regulation, legal decision by a overseas government authority or regulator.
Provision of informed consent
By submitting your Personal Information to IMPACT Corporate Training, you expressly agree and consent to the disclosure, transfer, storage or processing of your Personal Information outside of Australia. In providing this consent, you understand and acknowledge that countries outside Australia do not always have the same privacy protection obligations as Australia in relation to Personal Information. However, we will take steps to ensure that your Personal Information is used by third parties securely and in accordance with the terms of this privacy policy.
The Privacy Act requires us to take such steps as are reasonable in the circumstances to ensure that any recipients of your Personal Information outside of Australia do not breach the APPs contained within the Privacy Act. By providing your consent, under the Privacy Act, we are not required to take such steps as may be reasonable in the circumstances. However, despite this, we acknowledge the importance of protecting Personal Information and have taken reasonable steps to ensure that your Personal Information is used by third parties securely and in accordance with the terms of this privacy policy.
If you do not consent
If you do not agree to the disclosure of your Personal Information outside Australia by IMPACT Corporate Training, you should (after being informed of the cross-border disclosure) tell us that you do not consent. To do this, either: (a) elect not to submit the Personal Information to IMPACT Corporate Training; or (b) please contact us via the “Contact Us” details below.
Security
Our website is linked to the internet, which is inherently insecure. We cannot provide any assurances regarding the security of transmission of information you communicate with us online. We cannot guarantee the information you supply will not be intercepted while being transmitted over the internet. Any Personal Information you transmit to us online is at your own risk.
Links
Our website may contain links to third party websites. We make no representations or warranties in relation to website links to third party websites or their privacy policies. Third party websites are responsible for informing you of their own privacy policies.
Access And Correction To Your Personal Information
We will provide you with access to the Personal Information we hold about you. You may request access to any of the Personal Information we hold about you at any time. We may charge a fee for our reasonable costs of retrieving and supplying the information to you.
We may need to contact other entities to investigate your request.
If any of the Personal Information we hold about you is incorrect, inaccurate or out of date you may request that we correct the information. If appropriate we will correct the Personal Information at the time of the request.
Where you request access or correction to your Personal Information in writing to our Privacy Officer we will provide an initial response to you within 14 days of receiving your request. Where reasonable, and after our investigation, we will provide you with details about whether we have corrected the Personal Information within 30 days.
Refusing to Disclose personal information
There may be situations where we are not required to provide you with access to your Personal Information, for example, if the information relates to existing or anticipated legal proceedings, or if your request is vexatious.
We may refuse to disclose Personal Information where in IMPACT Corporate Training’s opinion providing you access may create a serious threat to the life or health of any individual or may be unreasonable intrusion into the privacy of another individual; or would be unlawful; or may prejudice an investigation of possible unlawful activity, or may prejudice enforcement of law; or denying access is specifically authorized by law.
An explanation will be provided to you if we deny you access to the Personal Information we hold about you.
Using Government Identifiers
If we collect government identifiers, such as your tax file number, we do not use or disclose this information other than authorised by law. We will never use a government identifier in order to identify you.
Complaints
If you are concerned that we have not complied with your legal rights or applicable privacy and data laws, you may make a formal complaint to our “Contact Us” details below and we will take all reasonable steps to ensure an assessment is completed within a reasonably appropriate timeframe so that any decision (if any decision is required to be made) is made expeditiously and in a manner that does not compromise the integrity or quality of any such decision.
In order to resolve a complaint, we:
- will liaise with you to try to resolve the complaint;
- may request that you provide further details of the complaint in writing;
- will keep you informed of the likely time within which we will respond to your complaint; and
- will inform you of the legislative basis (if any) of our decision in resolving such complaint.
If you are unsatisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) by completing an online form or by posting, emailing or faxing that form to the OAIC at the address on its website: https://www.oaic.gov.au/privacy/privacy-complaints/lodge-a-privacy-complaint-with-us#section-before-you-lodge-a-complaint-with-us.
Contact Us
Any complaints or correspondence in relation to this Privacy Policy should be sent to our Privacy Officer at:
IMPACT Corporate Training Pty Ltd
Level 13, 50 Cavill Avenue, Surfers Paradise, Queensland, Australia 4217
Phone: +61 4 2868 5783
Email: bern@goimpact.co
This document was last updated December 2024.
Terms of Use
These Site Terms of Use (“Terms of Use”) are current on and from November 2024.
Purpose
Welcome to Impact Corporate Training We recommend that you read these Terms of Use carefully, so you are familiar with the terms that apply to your purchase of the MYDA Content and your access to the Site.
The website https://impactcorporatetraining.com/ (“Site”) is owned and operated by Impact Corporate Training Pty Ltd (ACN 152 896 412) (referred as “Impact”, “we”, “our” or “us”).
These Terms of Use govern your use of the Site and the MYDA Content.
Acceptance of Terms of Use
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- Agreement
- We strongly recommend that you read these Terms of Use in their entirety.
- By browsing, accessing, using the Site or ordering the MYDA Content from the Site, you agree to be bound by these Terms of Use.
- If you do not agree, please do not use our Site or cease using our Site.
- Change to Terms of Use
- You agree that we may update these Terms of Use at any time, by giving you notice in any of the ways mentioned in section 15.2.
- By giving you such a notice, your continued use of our Site will signify your agreement to and acceptance of the Terms of Use as amended, with effect from that date.
- Use of Site
- Agreement
As a condition of your use of our Site, you warrant that:
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- you will only use the Site in accordance with these Terms of Use and any applicable laws;
- you are at least 18 years of age and capable of entering into these Terms of Use;
- you will not (and will not attempt to):
- interfere (or attempt to interfere) or disrupt (or attempt to disrupt) the Site or the servers or networks that host the Site;
- use (or attempt to use) data mining, robots, screen scraping or similar data gathering and extraction tools on the Site; or
- interfere (or attempt to interfere) with security-related or other features of the Site;
- all information you supply to us is true, accurate, current and complete;
- you are solely responsible for the activity that occurs on your Account (including Orders placed and services requested using your Account);
- you must not link our Site or any part of our Site in a way that damages or takes advantage of our reputation, including but not limited to in a way that suggests or implies that you have any kind of association and affiliation with us, or approval and endorsement from us, that you do not have.
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Site availability
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- Security
You are solely responsible for your use of the Site and all activities that occur in connection with your Account. If you suspect that your password or Account are no longer secure you agree to:
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- notify us immediately of any unauthorised use of your Account; and
- change your password.
- Suspension
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We may suspend (in part or whole), and without prior notice to you, your Account or access to the Site for any reason whatsoever, including without limitation, if:
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- there is a malfunction, fault or breakdown of any equipment we use, or any repairs, maintenance or services are required;
- we are required to do so by law;
- an event occurs, which affects or may affect our ability to provide the Site and any related services;
- you engage in conduct prohibited under these Terms of Use;
- someone claims that the Site infringes their Intellectual Property Rights;
- someone makes a Claim that exposes us to Liability; or
- we determine or suspect that you have breached these Terms of Use.
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A suspension for any of these reasons will not affect any right which accrues prior to, or after, suspension of our obligations under these Terms of Use.
If you have engaged in any fraudulent activity in connection with the Site, we may take any of the following actions as we determine are reasonable:
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- suspend or deactivate your Account;
- cancel any purchase made on your Account;
- notify any affected persons or third parties; and
- take any legal action we deem necessary and you may be Liable for any Loss we incur, including litigation costs and damages.
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If you wish to contest the cancellation of a purchase made on your Account or the suspension or deactivation of your Account, please contact us by email at bern@goimpact.co.
You acknowledge and agree that:
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- access to the Site may occasionally be disrupted due to scheduled maintenance;
- access to the Site is reliant upon various factors outside our control, including, without limitation, your internet service provider, telecommunications provider or equipment used to access the Site; and
- although we will use reasonable endeavours to ensure you have continuous access to the Site, we are not be liable to you or any other person for any Loss or damage caused by any disruption to or loss of access to the Site, the MYDA Content or the functionality of the Site or the MYDA Content.
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Information on the Site
- Unless otherwise stated, we take all reasonable steps to ensure that the descriptions, inclusions or exclusions are correctly presented on our Site.
Your obligations
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- You agree to comply with these Terms of Use, and the obligations imposed on your use of the Site in section 2.2.
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Payment
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- Payments using our Site are made through the Paypal payment portal. We accept all payment types that are accepted by Paypal.
- We are not directly involved in the online payment but through a secure Payment Card Industry Data Security Standard (PCI) compliant third party service provider.
- All payments are to be in Australian Dollars (AUD).
- Upon completing a transaction using our Site, you will be presented with a confirmation screen verifying the purchase. This will provide details of the purchase, including the number of licenses purchased, the date and time of purchase, method of payment, the total amount charged and a reference number.
- It is your responsibility to verify that all transaction information and other details are correct. We are not liable for transactions which are incorrect as a result of inaccurate data entry in the course of the use of our Site or for loss of data or information caused by factors beyond our control.
- Once the payment has been received by our third party service provider, you will:
- receive a confirmation email (including the information as outlined at (d) above and an invoice for the purchase); and
- be granted access to the MYDA Content that you have purchased and access details.
- Once payment has been made, it cannot be cancelled. We do not accept any responsibility for refusal or reversal of payments, which will be a matter between you and your credit card issuer.
- When you authorise a future dated payment, recurring payment, or establish a progress payment plan by credit card, your credit card details will be encrypted and stored safely in a fully PCI compliant environment.
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Your indemnity
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- You agree to indemnify us and our Related Entities (as that term in defined under the Corporations Act 2001 (Cth)) and agents from all Claims, Liabilities and expenses (including legal fees) that arise from:
- your breach of these Terms of Use;
- your breach of any warranty you have provided to us under these Terms of Use;
- your breach of any applicable law or third party rights;
- your use (including misuse) of the MYDA Content; and
- your use (including misuse) of the Site.
- We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defences.
- We will take steps to mitigate our Loss and act reasonably in relation to any default by you.
- You agree to indemnify us and our Related Entities (as that term in defined under the Corporations Act 2001 (Cth)) and agents from all Claims, Liabilities and expenses (including legal fees) that arise from:
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Intellectual property rights
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- We retain ownership of the Site, the content on the Site and any copyright, trade marks and other Intellectual Property Rights that are created or subsist in the Site. All Intellectual Property Rights in the Site (including text, graphics, logos, icons, sound recordings and software) are owned by (or licensed to) us.
- You must not reproduce, transmit, communicate, adapt, distribute, sell, modify or publish or otherwise use any of the material on the Site, including audio and video excerpts, except as permitted by statute or with our prior written consent.
- Our Site is protected under the Copyright Act 1968 (Cth) and international copyright and other laws governing the protection of Intellectual Property Rights. You must not in any form or by any means (except as expressly authorised by the Copyright Act 1968 (Cth) or these Terms of Use):
- adapt, reproduce, store, distribute, print, display, perform, publish or create derivative works from any works or other subject matter or any part of this Site generally; or
- commercialise any works or other subject matter, information, products or services obtained from any part of this Site,
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without our written permission.
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- All brand, product and service names used in the Site are the trade marks of us or third parties who have licensed us to use their trade marks. You are not allowed to use or reproduce any such trade marks, and you may only use such trade marks for accessing, viewing and/or interacting with this Site.
- Unless we agree otherwise in writing, you are provided with access to this Site only for your personal use. You are authorised to print a copy of any information contained on this Site for your personal use, unless such printing is expressly prohibited. Without limiting the foregoing, you may not without our written permission on-sell information obtained from this Site.
- You grant to us a perpetual, worldwide, royalty-free, transferable, licensable and sub-licensable, irrevocable right to use, copy, modify, distribute, publish and process any content that you post in use of the Site.
- You give us your complete and genuine consent to our use of all or any portion of any content that you post in use of the Site, even if such use by us would otherwise be an infringement of your moral rights (as that term is defined in the Copyright Act 1968 (Cth)).
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Licence
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- Grant of Licence
Subject to section 9.2 (b), we grant to you a non-exclusive, revocable, non-transferable licence to access and use the MYDA Content that you have purchased in accordance with the limitations in section 9.2 and the provisions these Terms of Use.
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- Limitations of Use
- You agree that the Licence is subject to the following restrictions:
- the Licence expressly excludes a right of sub-licence in respect of the MYDA Content;
- you must not reproduce, develop, use or make available MYDA Content to any third party, without our prior written agreement; and
- ownership of Impact’s IP Rights are not altered by these Terms of Use and Impact’s IP Rights remain our sole property.
- You agree not to (and must ensure your employees, contractors, directors and officers does not) do any of the following, in relation to Impact’s IP Rights:
- reverse engineer or decompile the MYDA Content;
- reproduce, modify or adapt the MYDA Content to create any derivative works based on the MYDA Content;
- use or permit the MYDA Content to be accessed in any way not authorised by this agreement; or
- challenge the validity of Impact’s IP Rights.
- You agree to:
- notify us as soon as you become aware of any suspected, threatened or actual infringement of Impact’s IP Rights;
- provide all reasonable assistance Impact may request to protect Impact’s IP Rights;
- provide all reasonable assistance in defending or prosecuting (as the case may be) any such infringement; and
- indemnify us and agree to keep us indemnified against all Liability, Losses or expenses incurred by us in relation to or in any way directly or indirectly connected with any infringement of Impact’s IP Rights resulting from any act or omission by you including your employees, contractors, directors and officers.
- We may suspend or remove your access to the MYDA Content, where in our reasonable opinion you have breached Impact’s IP Rights or have otherwise misused the MYDA Content, or committed an act that is likely to bring the MYDA Content into disrepute.
- You acknowledge and agree that the rights granted under the Licence are expressly limited to those rights stated in the Licence. To the fullest extent permitted by law, all implied rights in relation to the Licence are excluded.
- You agree that the Licence is subject to the following restrictions:
- Limitations of Use
Links to third party websites
For your convenience, the Site may provide links or references to external websites or applications. We do not control or endorse those external websites or applications, and are not responsible or Liable for the accuracy, legality, or any other aspect of the content of such websites or for any damage or injury arising in connection with your access to such websites.
Cookies
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- We use “cookies” when you visit our Site. It is a technology that enables us to operate an efficient service and track the patterns of behaviour of visitors to the Site. There are four main types of cookies, including:
- Site functionality cookies – these cookies allow you to navigate the Site and use our features, such as “Add to Bag” and “Add to Wishlist”;
- Site analytics cookies – these cookies allow us to measure and analyse how our customers use the Site, to improve both its functionality and your shopping experience;
- Customer preference cookies – when you are browsing or shopping on our Site, these cookies will remember your preferences (like your language or location), so we can make your shopping experience as seamless as possible, and more personal to you; and
- Targeting or advertising cookies – these cookies are used to deliver marketing and advertising materials that are relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.
- By using our Site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the Site in the future. You can modify the settings on your device to prevent cookie use. Please note by disabling cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our Site.
- Notwithstanding any other provision in these Terms of Use, we may also engage a third party service provider who may combine your information with information from other sources, and may place or recognise a unique cookie on your browser for the purpose of identifying users and delivering to them interest-based content and advertisements.
- We use “cookies” when you visit our Site. It is a technology that enables us to operate an efficient service and track the patterns of behaviour of visitors to the Site. There are four main types of cookies, including:
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Privacy policy
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- We do not provide your personal information to third parties for their marketing purposes without your explicit consent.
- We do not transfer or store your personal information at a destination outside of Australia, but our service providers may. By accepting these Terms of Use you expressly acknowledge, consent and agree to the disclosure, transfer, storing or processing of any of your personal information outside of Australia.
- The Privacy Act requires us to take such steps as are reasonable in the circumstances to ensure that any recipients of personal information outside of Australia do not breach the privacy principles contained within Privacy Act.
- We acknowledge the importance of protecting personal information and have taken reasonable steps, to ensure that any personal information is used by third parties securely and in accordance with the terms of these Terms of Use and our Privacy Policy.
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Customer service
If you have a complaint or have any other enquiry, please email us at bern@goimpact.co.
Disclaimer and our limitation of liability
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- Disclaimers
- We are not responsible for any unauthorised activity on your Account if you fail to keep your Account login information secure. We may refer fraudulent or abusive or illegal activity to the relevant authorities.
- The information contained on the Site is for general information purposes only. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Site and the information, products and services contained on it. You must make your own assessment, and obtain your own professional advice, in relation to the appropriateness of any product or service available on the Site for use by you.
- You acknowledge and agree that, despite all reasonable precautions on our part, we exclude all Liability to you or anyone else for Loss or damage of any kind (howsoever caused or arising) relating in any way to the Site, including but not limited to Loss or damage you may suffer as a result of:
- any errors, mistakes or inaccuracies on the Site;
- you acting or failing to act on any information contained on or referred to on the Site and/or any third party websites;
- personal injury, death or property damage of any kind resulting from your access or use of the Site;
- any fraud in connection with the Site or your Account;
- any unauthorised access to or use of the Site’s secure servers;
- any interruption or cessation of transmission to or from the Site;
- any bugs, viruses, trojan horses or other harmful code or communications which may be transmitted to or through the Site to any third party; and/or
- the quality or fitness for any purpose of any third party websites,
- Disclaimers
and you acknowledge that the existence of any of the above will not be a breach of these Terms of Use.
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- Implied terms
- To the full extent permitted by law,
- any term which would otherwise be implied into these Terms of Use is excluded (subject to section 14.2(b)); and
- you acknowledge that we provide the Site on an ‘as is, where is’ basis, and we make no warranties or representations, express or implied, as to the Site (and any information or documentation provided in connection with it).
- Notwithstanding section 14.2(a)(1), nothing in these Terms of Use excludes liability for:
- a compulsory consumer guarantee which applies under the Competition and Consumer Act 2010 (Cth) and which cannot be excluded, restricted or modified and as applicable to any product; or
- any other term which cannot lawfully be excluded,
- To the full extent permitted by law,
- Implied terms
and such terms will apply, save that our Liability for breach of any such term will be in accordance with the remainder of this section 14.
To the maximum extent permitted by law, we (and any of our Related Entities) do not accept responsibility for any Loss or damage (whether in contract, tort, statute or otherwise) for any consequential, incidental, special, exemplary or indirect damages of any kind, or for any loss of profits, revenue or opportunity arising out of or in connection with these Terms of Use, your use of this Site or reliance on any information contained in this Site, or use of any linked website, however caused, even if we have been advised of or should have known the possibility of such damages.
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- Limitation of liability
- This limitation of liability extends to Loss, damage or personal injury caused directly or indirectly by your access to or inability to access the Site and your reliance on any information provided on the Site, even if we have been advised of the possibility of such damages or injury.
- Despite anything else in these Terms of Use, to the extent that we are liable in connection with these Terms of Use (whether in contract, under a right of indemnity, tort or statute), our cumulative liability in the aggregate (to the fullest extent permitted by law) will not the total amount paid by you for the relevant MYDA Content.
- The parties acknowledge and agree that the foregoing provisions represent a reasonable allocation of risk and that the parties would not enter into these Terms of Use absent such provisions.
- Limitation of liability
General
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- Governing Law; Jurisdiction
These terms will be governed by and construed in accordance with the laws of Queensland, Australia and the parties submit to the non-exclusive jurisdiction of the Courts of Queensland, Australia.
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- Notices
- You can give us notice under these Terms of Use by email at bern@goimpact.co.
- We can give you notice under these Terms of Use by emailing you at the address you provide in your Account.
- You agree to keep your contact information up-to-date, and understand that we will have no way of notifying you if your contact information is not current.
- Assignment
- You must not assign, transfer or novate all or any part of your rights or obligations under or relating to these Terms of Use or grant, declare, create or dispose of any right or interest in it.
- We may assign, transfer or novate all or any part of its rights or obligations under or relating to these Terms of Use in our sole discretion and without prior notice to you.
- Severability
- Notices
If any of these Terms of Use, or any part of them, is or are held to be invalid, unenforceable or illegal for any reason, the remaining Terms of Use, or the remaining part of a particular term or condition as the case may be, shall nevertheless continue in full force.
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- Variation
An amendment or variation to these Terms of Use is effective from the date it is published on the Site.
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- Waiver
If we waive any rights available to us under these Terms of Use on one occasion, this does not mean that those rights will automatically be waived on any other occasion.
Definitions and interpretation
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- Definitions
Account means an account in your name that you register on our Site.
Business Day means a day which is not a Saturday, Sunday or a public holiday in Brisbane, Australia.
Claim means, in relation to a person, any action, allegation, claim, demand, judgment, liability, proceeding, remedy, right of action or right of set-off made against the person concerned however it arises whether:
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- it is present, unascertained, immediate, future or contingent;
- it is based in contract, tort, statute or otherwise; or
- it involves a third party or a party to these Terms of Use.
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Impact’s IP Rights means any Intellectual Property Rights (present or future) arising, created, discovered or coming into existence as a result of, for the purpose of, or in connection with, the development, improvement or provision of the MYDA Content.
Intellectual Property Rights means all current and future registered and unregistered rights in respect of copyright, circuit layouts, designs, trade marks, know-how, confidential information, patents, inventions, plant breeder’s rights and discoveries and all other intellectual property as defined in article 2 of the convention establishing the World Intellectual Property Organisation 1967.
Liability means any liability, debt or obligation, whether actual, contingent or prospective, present or future, qualified or unqualified or incurred jointly or severally with any other person.
Loss means any loss (including consequential loss under section 14.3), claims, actions, liabilities, damages, expenses, diminution in value or deficiency of any kind whether direct, indirect, consequential or otherwise.
MYDA Content means the MYDA Course and the MYDA Course Material.
MYDA Course means the IT skills training course, developed by Impact, designed to enhance IT skills while promoting accessibility and inclusivity for diverse learners.
MYDA Course Material means the course material developed by Impact in relation to the MYDA Course.
Order means any order submitted by you to the Site to purchase products or services, including the MYDA Content from us.
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- Interpretation
- Unless the contrary intention appears, a reference in these Terms of Use to:
- these Terms of Use or another document includes any variation or replacement of it despite any change in the identity of the parties;
- one gender includes the others;
- the singular includes the plural and the plural includes the singular;
- a person, partnership, corporation, trust, association, joint venture, unincorporated body, government body or other entity includes any other of them;
- an item, recital, section, sub-section, paragraph, schedule or attachment is to an item, recital, section, sub-section, paragraph of, or schedule or attachment to, these Terms of Use and a reference to these Terms of Use includes any schedule or attachment;
- a party includes the party’s executors, administrators, successors, substitutes (including a person who becomes a party by novation) and permitted assigns;
- any statute, ordinance, code or other law includes regulations and other instruments under any of them and consolidations, amendments, re-enactments or replacements of any of them;
- money is to Australian dollars, unless otherwise stated; and
- a time is a reference to Brisbane time unless otherwise specified.
- The words include, including, such as, for example and similar expressions are not to be construed as words of limitation.
- Where a word or expression is given a particular meaning, other parts of speech and grammatical forms of that word or expression have a corresponding meaning.
- Headings and any table of contents or index are for convenience only and do not affect the interpretation of these Terms of Use.
- A provision of these Terms of Use must not be construed to the disadvantage of a party merely because that party or its advisers were responsible for the preparation of these Terms of Use or the inclusion of the provision in these Terms of Use.
- Unless the contrary intention appears, a reference in these Terms of Use to:
- Parties
- If a party consists of more than one person, these Terms of Use binds each of them separately and any two or more of them jointly.
- An agreement, covenant, obligation, representation or warranty in favour of two or more persons is for the benefit of them jointly and each of them separately.
- An agreement, covenant, obligation, representation or warranty on the part of two or more persons binds them jointly and each of them separately.
- Interpretation
